- Terms & conditions
Terms & conditions
You will receive an email of confirmation to validate your order. If you do not receive this confirmation within 24 hours after placing your order, please call us.
We request a 48 hours’ notice for all cancellations. Cancellations made within 48 hours of the pick-up or delivery time incur a fee of 50% of the cancelled order.
If no one is available to receive the order, we will leave it in front of your door (La Fromagerie is not responsible for unattended orders).
Deliveries are Monday to Friday from 11 am to 7 pm. Good food takes time to be made, please place your catering orders 24 hours in advance. If you have a special request or a last minute event, please let us know and we will do our best to fulfill your order.
Menu and prices are subject to change without notice. We will make reasonable substitutions when an item is not available. Notice may not be given. If you have special needs, let us know and we will do our best to accommodate them.